Guide

How it Works

Everything you need to know about booking a table, the WhatsApp messages we send you, and showing up - from your first reservation to getting help when you need it.

Booking a table

Reserving a spot takes less than a minute:

  1. 1Find an event on the homepage or the Events page and open it.
  2. 2Choose your party size - how many people are coming.
  3. 3Add an optional note for the venue (a birthday, a seating preference, anything they should know).
  4. 4Submit your reservation. That's it, your table is confirmed right away.

Your reservation is confirmed immediately. You'll get a WhatsApp message with the venue's rules, the minimum spend, and your arrival deadline - no reply needed.

Keeping your reservation

Your table is confirmed the moment you book. The WhatsApp message you get right after is your receipt: it has the venue's rules, the minimum spend, and your arrival deadline, and you don't need to reply to it.

Before the event we may send you a reminder on WhatsApp. If you get one, you must reply to it to keep your table.

If a reminder arrives and you don't reply in time, or you reply that you can't make it, your reservation is cancelled and the spot is released for someone else.

Cancelling a reservation

Plans change - that's fine. To cancel, go to your Profile, open your reservations, and tap Cancel on the one you no longer need.

Cancelling yourself takes just a few seconds and immediately frees the table for someone else. If you can't make it, cancelling early is always the right move.

Arrival & grace period

Your reservation has an arrival deadline: the event's start time plus the venue's grace period. Arrive before it. After that time the venue may release your table to someone else, so try not to be late.

No-shows are tracked. Booking repeatedly and not showing up can affect your ability to reserve in the future - so if your plans change, cancel instead.

Your account

You sign in with your phone number and password. You verify your number once with a code when you register - after that it's just your phone and password every time.

You can change your password anytime from your Profile, and reset it with a code if you ever forget it.

You can also set your preferred language (English or Bosnian) from your Profile, and we'll use it for the messages we send you.

Getting help

Stuck on something or need to reach a person? Open the in-app support chat and describe your problem. It can help with bookings, confirmations, and account questions, and will connect you to our team when needed.

Open support chat

For the full details, read our Terms of Use and Privacy Policy.